Maintains tenant files, assuring payment of leases, follows up with maintenance services, and assures compliance of safety procedures in the family compound.
Duties and Responsibilities
Reviews tenant applications for eligibility; maintains and purges waiting lists; shows available units.
Follows Compound housing procedures for processing eligible applicants.
Works diligently to ensure that all new move-in files are complete and orderly.
Walks around property at least twice per day (once in the morning and once in the evening) to assure residents of management presence and to monitor the overall appearance of the property.
Ensures that vacant units are “turned-in” the fastest possible time by monitoring timeliness of vendors and maintenance staff to avoid revenue slippage.
Keeps property vacancy loss to a minimum by processing multiple applicants simultaneously upon receipt of notice of intent to vacate by current resident.
Distributes rent & utility bills, collects revenue (cheques /wire transfer docs) and security dfrty rules.
Investigates tenant complaints and resolves tenant issues, prepares written incident reports, prepares and serves tenant warning notices, appears in eviction proceedings, and maintains a daily Manager’s log. Provide local information of available nearby schools, shopping malls, recreational facilities, and public transportation.
Oversees, coordinates, and maintains calendar of events and users for multi-purpose room and center use.
Required Educational Level
Diploma in management or marketing or equivalent
Required Experience
Five years of experience in Compounds management role
Professional Knowledge
General knowledge in Real Estate and supply chain management